With any issue, please reach out to us with your problem or concern so we can address it appropriately.
Your item must be in its original unused condition to be returned. Unless there is a manufacturer defect or mistake infulfillment you must return the itemwithin 30 daysof your purchase at our request. Firehouse Coffee will not pay postage for any returns.
Please email mike@firehousecoffee.com to request a refund.
Please include the following information in the email:
Subject line: Refund/Exchange
Original order number
Reason for the return/exchange
Contact information to include a phone number
RETURN EXCEPTIONS
Some items cannot be returned if they are opened
Merchandise that has been worn, used, or altered will not be accepted for return or exchange
If your clothing item is in "like new condition" wemay allow an exchange of your clothing item for a different size or color depending on availability
A no-questions-asked refund policy is a customer service strategy that allows buyers to return products or services without having to provide any explanation or justification. It is often used by online businesses to attract customers and reduce the risk of dissatisfaction.
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
Even if your store has a "no refund" policy, the Fair Credit Billing Act allows consumers to file chargebacks. Despite that, it's a good idea to clearly display your refund policies and make consumers aware of your sales rules.
Coffee was founded in 2016. Founder and CEO Luke Schneider is a retired firefighter/paramedic and a U.S. Navy veteran who teamed up with firefighter/paramedic Jason Patton who is also a full-time firefighter and VP for Fire Department Coffee.
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A: A no-questions-asked return policy allows customers to return or exchange a product without having to give a reason or explanation. Here's how it typically works: Easy Returns: Customers can return products within a specified period, often 30 to 90 days, with minimal or no questions from the retailer.
used to describe something that is done or given without people in authority asking for information or explanations first: The customer has only to bring the goods in to any branch and an immediate, no-questions-asked refund or replacement will be provided.
Under such a policy, customers cannot return products or services for a refund, although they may still be entitled to exchanges, credits, or repairs depending on the specifics of the policy and local laws. The specifics can vary from one business to another and can be subject to local, state, or federal regulations.
You could use it to indicate that the explanation you just provided has answered all questions and there is nothing left to ask. For example: "We have gone over every detail multiple times, so I think there is no more question.".
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