Shop By Your Shipping Destination
For quicker service we'll redirect you to shop the website closest to your shipping destination. Items in your bag will not carry over since our assortments vary by region.
Customer Care
Extended holiday returns start now (so you can get a stress-free head start on the season). All purchases made between Wednesday, November 1 2023 through Sunday, December 16, 2023 can be returned through Monday, January 15, 2024.
We want you to be completely happy with your Coach Outlet purchase. If you are not satisfied with your purchase, please return it to us by mail or to a Coach Outlet store within 30 days for a refund in your original form of payment. (Note: Items must be unworn, unused and include all tags, parts and accessories.). Items that have been personalized or altered in any way, or are purchased in quantities greater than 5, are final sale and cannot be returned.
TYPE OF ITEM | RETURN TIMEFRAME |
---|---|
Regular Price | 30 Days |
Sale and Clearance Items | 30 Days |
Leather Care Products | Final Sale |
Fragrances | Final Sale |
Item quantity greater than 5 | Final Sale |
Return by Mail:
CSI Returns
One Coach Way
Jacksonville, FL 32218
For Exchanges, please click here.
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