QuickBooks Online Tutorial: Products and Services (2024)

We are back with a QuickBooks tutorial and this one is on setting up different products and services.

Products and Services

There are four types of products and services that you can make: Inventory, Non-Inventory, Services, and Bundle.

Inventory

Under Inventory, you can set up products that you buy and/or sell to customers and want to keep track of quantities.

If you create a product under Inventory, QuickBooks will keep track of the quantities. All the purchases will be recorded in “Inventory Assets” under “Current Assets”. When the product is sold, the revenue will be posted to the assigned sales account. At the back-end, purchase cost of the particular product or products will be posted from the “Inventory Assets” to “Cost of Goods Sold”. This will entail the exact profit for each product sold and the exact quantity on hand on a given date.

Please note that Quickbooks Online uses FIFO method for inventory valuation.

Non-Inventory

Under Non-Inventory, you can set up products that you buy and/or sell to customers but you don’t need to track quantities.

If you create a product under Non-Inventory, Quickbooks will not keep track of the quantities. All the purchases will be recorded in the “Assigned Expense” account.

Services

Under Services, you can set up services that you provide to your customers, such as Bookkeeping, Financials Services etc.

Bundle

This covers multiple products and/or services that you sell together.

QuickBooks Online Tutorial: Products and Services (1)

Setting up different products and services

You can set up different Products and Services by clicking on the gear icon and selecting “Products and Services” under “Lists”.

QuickBooks Online Tutorial: Products and Services (2)

On the next page, click “New” in the upper right corner.

QuickBooks Online Tutorial: Products and Services (3)

A new window will pop up prompting you to select the type, Inventory, Non-Inventory, Services, or Bundle, as discussed above.

Let’s assume that you want to set up an inventory product and you select “Inventory”. The following window will open.

QuickBooks Online Tutorial: Products and Services (4)

Name the product that you want to add. If you have any SKU associated with the product, you can put that in the SKU box.

SKU: SKU(stock keeping unit, sometimes spelled "Sku") is identification, usually alphanumeric, of a particular product that allows it to be tracked for inventory purposes.

If you want to maintain products under different categories, you can add here.

Initial quantity on hand: It is the quantity of the product you are adding and you already have in your store. It is advisable not to put any quantity here.

As of date: The inventory “As of date” is the date you start tracking the quantity on hand of an inventory item.

Reorder Point: A reorder point is the minimum quantity of a product you want to have on hand. To use reorder points, you simply tellQuickBookshow many of a particular product you always want to have in stock. When the quantity on hand drops at or below the reorder point,QuickBooksreminds you to order more.


For example, you sell a product called the Test Product -1. It's a popular product that you want to be sure you have enough to meet customer demand. Estimating from your sales volume and sales trend, you know you need to have at least 10 units of that product on hand, so you set its reorder point to 10.Whenever the quantity on hand falls to 10 units or below,QuickBooksreminds you to order more.

QuickBooks Online Tutorial: Products and Services (5)

Inventory asset account: As explained earlier, this is the account where all your purchases will be recorded.

Sales information: Here, you can put details that you want to be shown on an invoice when recording the sale of that particular product.

Sales price/rate: In this field, put the amount at which that particular product will be sold to customers. Please note that while recording the sales, this rate will be displayed on the sales form but you can always override it.

Income Account: As explained earlier, this is the account where all your sales will be recorded. You can select any account that you have set up earlier under Category type “Income”.

Purchase information: You can put details you want to be shown on a bill when recording the purchase of that particular product.

Cost: Put the amount at which you will be purchasing that particular product. Please note that while recording the purchase, this rate will be displayed on the purchase form but you can always override it.

Expense Account: As explained earlier, this is the account where the cost of that particular product will move into from “Inventory asset account”. You can’t change this account.

Once all information is filled and you click on “Save and close”, the new product will be published in the “Products and Services” list as follows:

QuickBooks Online Tutorial: Products and Services (6)

You can edit any details in this product by clicking on “Edit”, found on the right-hand side.

You can similarly set up different products under “Non-Inventory” and “Services”. The only change is that, by default, the purchase information section is disabled. You need to click on the checkbox to enable this section.

QuickBooks Online Tutorial: Products and Services (7)

Expense Account: Under “Non-Inventory” and “Services”, you can select any account that you have set up earlier under Category type “Expense”.

Bundle: You can group two or more already set up products and/or services under a bundle if you sell these products and/or services in combination.

QuickBooks Online Tutorial: Products and Services (8)

Here, you only need to give the name of the bundle, assign a SKU and add two or more products and/or services. All other information like sales rate/price, sales account, and expense account was already provided when you created the product or service individually.

QuickBooks Online Tutorial: Products and Services (9)

If you have any additional questions when it comes to Products and Services in QuickBooks Online, don't hesitate to reach out! We are happy to help :)

QuickBooks Online Tutorial: Products and Services (2024)

FAQs

What is the best way to learn QuickBooks Online? ›

Learn QuickBooks
  1. Video tutorials. Watch step-by-step videos to learn your way around QuickBooks. Explore videos.
  2. Webinars. Start with the basics. Try a 1-hour webinar with an expert to get familiar with QuickBooks. ...
  3. Tutorials & Videos. Learn more about QuickBooks by watching our instructional videos. Find a training class.

What are the 4 product and service types in QBO? ›

There are four item types: inventory, non-inventory, services, and bundles. These help you categorize the products and services for better tracking.

What is the purpose of the products and services list in QuickBooks Online? ›

The Products and Services list in Quickbooks Online is a list of everything you might sell to a customer. It's comparable to the Item List in Quickbooks Desktop. This a very useful list and I'll be show you some tips and tricks for using it and the reports related to it.

How do I see products and services in QuickBooks Online? ›

Go to Sales and select Products & services (Take me there). Select the Filter icon. From the Status ▼ dropdown, select All, then select Apply. This shows you all of your active and inactive items.

How long does it take the average person to learn QuickBooks? ›

How long does it take to be QuickBooks certified? QuickBooks certification can take as little as 2-3 weeks. Intuit QuickBooks training offers two-day live online or self-paced instruction. These include a study guide, practice test, and exam voucher.

Where is the best place to learn QuickBooks? ›

Udemy offers various introductory courses for beginners and more advanced courses for those who would like to become QuickBooks experts. Students do not need any prior knowledge of the software to become proficient users.

What are the 4 items types to choose from in QuickBooks Online? ›

The item type determines if and how an item is tracked in QuickBooks. There are four basic item types: inventory, non-inventory, services, and bundles.

How do I categorize products and services in QuickBooks Online? ›

Create a category
  1. Go to Settings ⚙, then select Products & services (Take me there).
  2. Select More ▼, then Manage categories.
  3. Select New category, then enter the name of the category. Note: If you need a create a sub-category, select Is a sub-category checkbox and the main category.
  4. Select Save.
Mar 7, 2024

What 3 types of customer statements can be generated by QuickBooks? ›

There are three types of customer statements in QuickBooks. Here's how to create Balance Forward, Open Item, and Transaction Statements.

How to edit product services in QuickBooks Online? ›

Change item types in QuickBooks Solopreneur
  1. Go to Settings. ...
  2. Find the product or service item you want to change.
  3. Select Edit in the Action column.
  4. Select Change type.
  5. Select Product or Service.
  6. Follow the steps to set the item up as a non-inventory or service item.
  7. When you're done, select Save and Close.
Jan 25, 2024

Can you delete a product or service in QuickBooks Online? ›

Go to Settings ⚙, then select All lists. Open the appropriate list, for example, Chart of Accounts or Products and Services. From the Action ▼ dropdown menu, select either Delete, Make inactive or Remove.

How do I bulk edit products and services in QuickBooks Online? ›

Bulk edit
  1. Go to the Gear icon and select Products and Service.
  2. Click the New dropdown, then Import.
  3. Select Browse to upload the CSV file, then click Next.
  4. Review the mapping of the column headers, and click Next.
Feb 22, 2024

How do I merge products and services in QuickBooks Online? ›

Merge a non-inventory item and service

Find the non-inventory product or service that you want to merge. Select Edit. In the Name field, enter the product or service you want to merge it with. Select Save and close, then select Yes.

Can you group products and services in QuickBooks Online? ›

Create a category

Use categories to group items of the same type. If you want to be more specific with grouping items, you can also create sub-categories. Go to Sales and select Products & services (Take me there). Select the More ▼ dropdown, then Manage categories.

Can I learn QuickBooks on my own? ›

If you have a busy schedule, you can sign up for the self-paced online video training. Once you have received the videos, they are yours indefinitely so that you can learn at your own pace. If you prefer a classroom learning experience, you can opt for live lessons at a venue near you.

Is there free training for QuickBooks Online? ›

QuickBooks Online Certification trainings and exams are free to accounting pros and available in QuickBooks Online Accountant. Gain skills to better service your clients while earning credentials that keep your practice growing.

What is the first thing to do in QuickBooks Online? ›

Getting Started in QuickBooks Online
  1. Enter your Company Information.
  2. Designate your fiscal year start date.
  3. Choose your accounting method: cash or accrual.
  4. Select your accounting currency.
  5. Select your company logo.
  6. Set your default "Net Payment" invoice terms.
  7. Set Up Sales Tax.
Nov 12, 2021

Does Quickbook online have classes? ›

We offer classes every week for QuickBooks Online and QuickBooks Desktop. Enroll one student for $599.95.

Top Articles
Latest Posts
Article information

Author: Cheryll Lueilwitz

Last Updated:

Views: 6109

Rating: 4.3 / 5 (54 voted)

Reviews: 93% of readers found this page helpful

Author information

Name: Cheryll Lueilwitz

Birthday: 1997-12-23

Address: 4653 O'Kon Hill, Lake Juanstad, AR 65469

Phone: +494124489301

Job: Marketing Representative

Hobby: Reading, Ice skating, Foraging, BASE jumping, Hiking, Skateboarding, Kayaking

Introduction: My name is Cheryll Lueilwitz, I am a sparkling, clean, super, lucky, joyous, outstanding, lucky person who loves writing and wants to share my knowledge and understanding with you.