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FAQs

What does account information is temporarily unavailable mean on Fidelity? ›

The error message “Account Temporarily Unavailable” could mean there is a connection issue or the site has been taken down for maintenance. If you close the site and reopen it the message will usually go away, and you can continue with your transaction.

If an account has a trading restriction or violation, a message will be displayed at the bottom of the tool. Hover over the message to get details on the restriction/violation.

The Positions pages display holdings information for tax-deferred annuities, income annuities, payout annuities, college savings plan accounts, and NetBenefits^SM accounts such as 401(k), 403(b), and 457 plans.

User reports indicate no current problems at Fidelity

Fidelity offers investment services including mutual funds and index trackers (ETFs).

Accounts with three good faith violations or one freeriding violation in a 12-month period must be restricted to purchasing securities only with sufficient funds on hand in the form of core account balance, received deposit, or settled sale proceeds. This restriction expires in 90 days.

A Pattern Day Trader designation requires a minimum Margin equity plus cash in the amount $25,000 at all times or the account will be issued a Day Trade Minimum Equity Call. Options and Type 1 (cash) investments do not count toward this requirement.

Shareholders with four roundtrip transactions in the same account across all Fidelity funds within a rolling 12-month period will be blocked from making additional purchases and exchange purchases into any Fidelity Fund (other than Fidelity money market funds) for 85 days.

Three Day Trade Liquidations within a 12-month period will cause the account to be restricted, reducing day trade buying power for 90 days to the amount of the exchange surplus, without the use of time & tick. The date in which the account becomes designated as a Pattern Day Trader.

Fidelity Investments pay FAQs

The highest-paying job at Fidelity Investments is a SVP Product with a salary of $536,691 per year (estimate). The lowest-paying job at Fidelity Investments is a Janitor/Cleaner with a salary of $38,254 per year (estimate).

Representatives are paid a base salary and can earn additional compensation based on how they assist you. Most Fidelity representatives are eligible to receive some amount of variable compensation in addition to their base pay.

How do I see closed positions on Fidelity? ›

Select Accounts > Closed Positions from the main navigation menu or, from the Account tool, select Closed Positions. While the information on Closed Positions is accurate and helpful, it may not be substituted for an official report or statement required by a tax authority.

If you enter your user ID and password and do not receive an error message, but stay at the login page, your browser may be blocking cookies. To fix this issue, please enable cookies for this site — enabling cookies will allow the page to display features you may not be able to see otherwise.

If you've incorrectly entered your password multiple times, you'll be locked out of your account and will need to reset it.

If Fidelity discovers that your login credentials have been compromised, Fidelity will block your account and send you an email with the subject line: Action Required: Your Fidelity password has been blocked.