My family member signed a power of attorney (POA) but when I took it to the bank/credit union, I was told the POA has to be on the bank/credit union's form. What can I do? | Consumer Financial Protection Bureau (2024)

Ask to speak to the branch manager, a supervisor, or an attorney for the bank or credit union.

Many state laws require banks and credit unions to accept POAs except under certain circ*mstances: for example, if the bank or credit union believes the POA is forged, knows that the POA was revoked, or believes that the person who created the POA is being abused or exploited by the agent.

If you continue to meet resistance, you may be able to get a court order mandating acceptance of the POA – and the person refusing to honor it may have to pay your attorney’s fees and the costs of taking him or her to court.

Tip:

If you create a POA, share it with your bank or credit union in advance, to smooth the way for your agent down the road.

My family member signed a power of attorney (POA) but when I took it to the bank/credit union, I was told the POA has to be on the bank/credit union's form. What can I do? | Consumer Financial Protection Bureau (2024)

FAQs

My family member signed a power of attorney (POA) but when I took it to the bank/credit union, I was told the POA has to be on the bank/credit union's form. What can I do? | Consumer Financial Protection Bureau? ›

My family member signed a power of attorney (POA) but when I took it to the bank/credit union, I was told the POA has to be on the bank/credit union's form. What can I do? As long as the power of attorney (POA) follows the laws of your state, banks, credit unions, and other third parties should accept it.

Why would a bank deny a POA? ›

If the POA maker is incapacitated (meaning they're physically or mentally unable to make decisions or do things for themself), then they can't — and shouldn't — make any new legal documents. If a POA is not durable and the maker is now incapacitated, a bank may refuse it.

Can POA use a credit card? ›

California Probate Code Section 4455 states that a POA granting banking authority allows the agent to open accounts, withdraw money, and apply for and receive a credit card. However, the law does NOT grant the agent the power to sign credit card transactions with power of attorney documents.

What are the liabilities of being a power of attorney? ›

As a POA, you could be liable for any financial or legal damages incurred by the principal as a result of your failure to manage their obligations properly. Stay organized, keep detailed records, and ensure that all bills and taxes are paid in full and on time.

Can a power of attorney freeze a bank account? ›

If you're wondering if power of attorney can be used to close a bank account, the short answer is “yes.” But whether you're the principal or the agent, you'll want to make sure the power of attorney documents are valid and explicitly give the agent the ability to close a bank account in the principal's name.

Why won't Wells Fargo accept my power of attorney? ›

Why won't Wells Fargo accept power of attorney? To protect themselves from liability, banks, especially large banks such as Wells Fargo, have been known to reject powers of attorney, for fear of being parties to fraud.

Can someone use my credit card on my behalf? ›

Letting someone use your credit card with permission could put you at risk for unexpected charges and complications with your account. Many credit card agreements do not allow for sharing of credit cards and doing so can result in legal consequences.

Does being a POA affect your credit? ›

As long as you identify yourself as your mom's agent, your credit history should not be affected and you should not be liable for the debts. DeLacy can't guarantee no one would ever try to make a case otherwise, but at least you have a leg to stand on.

Can a POA have a debit card? ›

There is no regulatory prohibition against it.

What responsibility comes with power of attorney? ›

A power of attorney gives one or more persons the power to act on your behalf as your agent. The power may be limited to a particular activity, such as closing the sale of your home, or be general in its application. The power may give temporary or permanent authority to act on your behalf.

Can a POA write a check to themselves? ›

However, even a general power of attorney has limits. As a general rule, a power of attorney cannot transfer money, personal property, real estate or any other assets from the grantee to himself.

Which statement is accurate when a consumer has a power of attorney? ›

Final answer: The accurate statement when a consumer has a power of authority is that the consumer appoints someone to make decisions on their behalf. This can encompass a range of decisions, not just medical ones, and permits the consumer autonomy as long as they are competent.

What three decisions Cannot be made by a legal power of attorney? ›

What three decisions cannot be made by a legal power of attorney? A power of attorney cannot change or invalidate a will, act outside of the principal's best interest, or violate the terms of nominating documents, and cannot make decisions on behalf of the principal after their death.

What is the most powerful power of attorney? ›

1. Durable Power of Attorney. A Durable Power of Attorney is a powerful and sustainable estate planning instrument. Important to note, the Durable Power of Attorney is effective as soon as you (i.e., the Principal) sign the document.

What are the disadvantages of a non-durable power of attorney? ›

A Non-Durable Power of Attorney automatically terminates if you become incapacitated, and at death. This means the agent you appointed in the document will lose authority after any one of those circ*mstances occurs.

Can a bank refuse to give you a statement? ›

Is the bank required to send me a monthly statement on my checking or savings account? Yes, in many cases. If electronic fund transfers (EFTs) can be made to or from your account, banks must provide statements at least monthly summarizing any EFTs that occurred each month.

How to write a power of attorney letter for a bank? ›

Power of attorney documents must include the name and contact information of the person granting the power of attorney (the “principal”), the name and contact information of the person being granted the power of attorney (the “agent”), the date the document was signed, and a detailed description of the powers being ...

When a mother has dementia she has power of attorney? ›

The person living with dementia maintains the right to make his or her own decisions as long as he or she has legal capacity. Power of attorney does not give the agent the authority to override the principal's decision-making until the person with dementia no longer has legal capacity.

Can a bank refuse to honor a power of attorney in Canada? ›

Power of Attorney for Property (POA) is a legal document that gives a person the right to act on someone else's behalf. This article is intended to share with your clients and their families with the recommendation that they seek professional advice. Can a bank refuse a Power of Attorney? Yes, they can!

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