Japanese bank hires humanoids that can read emotions and sell products (2024)

For years, experts have warned that robots could soon take over our jobs - and for bank workers in Japan, this threat just became a reality.

A humanoid called Nao will begin working at branches of Mitsubishi UFJ Financial Group from April, on a trial basis.

But, if the trial is successful, the robotic employees will be rolled out to more branches of the Japanese bank by 2020.

Scroll down for video

A humanoid called Nao (pictured) will being working at branches of Mitsubishi UFJ Financial Group from April, on a trial basis.It has two cameras mounted to its head, that act as eyes, as well as four directional microphones. The 1ft 11in (58cm) bot also has touch sensors, can speak 19 languages and reads emotions

Nao is designed by French firm Aldebaran Robotics.

It has two cameras mounted to its head, that act as eyes, as well as four directional microphones to act as its ears.

The 1ft 11in (58cm) bot also has touch sensors, can speak 19 languages and is able to read and respond to emotions, by analysing facial expressions.

RELATED ARTICLES

  • Previous
  • 1
  • Next
  • Beware the Facebook 'Magnet'scam: Experts warn 'malicious... Is Apple developing a Google Street View rival? Cars spotted... Beyond the light bulb: From bioluminescence to laser beams... 'World's first' pink iPhone 6 to be released - but it'll set...

Share this article

Share

250 shares

This analysis is made using embedded software called NAOqi.

During a presentation in Tokyo this week, Nao welcomed customers to the bank, and asked which service they required.

Aldebaran has produced more than 5,000 of its Nao humanoid, and it is primarily used for research and educational purposes.

SHOULD WE BE SCARED OF ARTIFICAL INTELLIGENCE?

Artificial Intelligence has been described as a threat that could be 'more dangerous than nukes'.

Now a group of scientists and entrepreneurs, including Elon Musk and Stephen Hawking, have signed an open letter promising to ensure AI research benefits humanity.

Stark warning: Professor Stephen Hawking says we must be vigilant about artificial intelligence

The letter warns that without safeguards on intelligent machines, mankind could be heading for a dark future.

The document, drafted by the Future of Life Institute, said scientists should seek to head off risks that could wipe out mankind.

The authors say there is a 'broad consensus' that AI research is making good progress and would have a growing impact on society.

It highlights speech recognition, image analysis, driverless cars, translation and robot motion as having benefited from the research.

'The potential benefits are huge, since everything that civilisation has to offer is a product of human intelligence; we cannot predict what we might achieve when this intelligence is magnified by the tools AI may provide, but the eradication of disease and poverty are not unfathomable,' the authors write.

But it issued a stark warning that research into the rewards of AI had to be matched with an equal effort to avoid the potential damage it could wreak.

For instance, in the short term, it claims AI may put millions of people out of work.

In the long term, it could have the potential to play out like a fictional dystopias in which intelligence greater than humans could begin acting against their programming.

During a presentation in Tokyo this week, Nao welcomed Mitsubishi UFJ Financial Group customers and asked which service they required. If the trial is successful, the robotic employees will be rolled out to more branches of the bank across the country by the 2020 Olympics

Aldebaran has produced more than 5,000 of its Nao humanoid, and it is primarily used for research and educational purposes (pictured).The Alderbaran robots retail from 198,000 yen (£1,107) and can understand 80 per cent of conversations. They also have the ability to learn from conversations

IS YOUR JOB AT THREAT FROM ROBOTS?

Claims made by an expert in artificial intelligence predict that in less than five years, office jobs will disappear completely to the point where machines will replace humans.

The idea that robots will one day be able to do all low-skilled jobs is not new, but Andrew Anderson from UK artificial intelligence company, Celaton, said the pace of advance is much faster than originally thought.

AI, for example, can carry out labour intensive clerical tasks quickly and automatically, while the latest models are also capable of making decisions traditionally made by humans.

‘The fact that a machine can not only carry out these tasks, but constantly learn how to do it better and faster, means clerical workers are no longer needed in the vast quantities they once were,' Mr Anderson said.

For example, a machine can recognise duplicate insurance claims by knowing it has seen a phone number or an address before.

Nao is made by the same firm that builds Pepper.

In December, Nescafe hired 1,000 Pepper robots to work across home appliance stores in Japan, where they help customers looking for a Nespresso coffee machine.

Pepper robots are also used in Softbank stores as shop assistants, because Aldebaran is a subsidiary of the mobile carrier.

Equipped with the latest voice and emotion recognition technology, Pepper is able to read people's facial expressions and listen to their tone of voice to analyse how they're feeling.

'Pepper will be able to explain Nescafé products and services and engage in conversation with consumers.

'I hope that this new consumer engagement model will expand across the world as an example of Japanese innovation,' said Kohzoh Takaoka, president and chief executive of Nestlé Japan.

'The dream to create an advanced consumer experience with Pepper is now coming true.

The Aldebaran robots retail from 198,000 yen (£1,107) and can understand 80 per cent of conversations.They also have the ability to learn from conversations.

Nao is made by the same firm that builds Pepper (pictured). In December, Nescafe hired 1,000 Pepper robots to work in home appliance stores, where they help customers looking for a Nespresso coffee machine

Pepper (pictured) appeared on a stage in a Tokyo in December. It touched hands with Softbank Chief Executive Masayoshi Son in a moment described by the firm as a Genesis or 'E.T.' moment

Robotic companions are hugely popular in Japan, but they have failed to become commercial successes.

Japanese electronics and entertainment company Sony discontinued the Aibo pet-dog robot in 2006, despite an outcry from its fans.

At that time, Sony had developed a child-shaped entertainment robot similar to Pepper but much smaller, capable of dances and other charming moves.

However, it never became a commercial product.

Honda has developed the walking, talking Asimo robot, but that is too sophisticated and expensive for home use, and appears in Honda showrooms and at gala events only.

The Aldebaran robots (Pepper pictured) retail from 198,000 yen (£1,107) and can understand 80 per cent of conversations. They also have the ability to learn from conversations.Softbank Chief Executive Masayoshi Son is shown interacting with the robot in Tokyo

Japanese bank hires humanoids that can read emotions and sell products (2024)

FAQs

Japanese bank hires humanoids that can read emotions and sell products? ›

A humanoid called Nao will begin working at branches of Mitsubishi UFJ Financial Group

Mitsubishi UFJ Financial Group
Mitsubishi UFJ Financial Group, Inc.

(MUFG; 株式会社三菱UFJフィナンシャル・グループ, Kabushiki gaisha Mitsubishi UFJ Finansharu Gurūpu) is a Japanese bank holding and financial services company headquartered in Chiyoda, Tokyo, Japan. Mitsubishi UFJ Financial Group, Inc. Headquarters in Marunouchi, Chiyoda, Tokyo. Native name.
https://en.wikipedia.org › Mitsubishi_UFJ_Financial_Group
from April, on a trial basis. But, if the trial is successful, the robotic employees will be rolled out to more branches of the Japanese bank by 2020. Nao is designed by French firm Aldebaran Robotics.

Which Japanese bank introduces robot workers to deal with customers in branches? ›

Nao, a 58-centimetre (1ft 11)-tall humanoid developed by the French company Aldebaran Robotics – a subsidiary of the Japanese telecoms and internet giant SoftBank - will begin work on a trial basis at one or two branches of Mitsubishi UFJ Financial Group from April.

What is the Japanese robot with feelings? ›

Pepper was introduced in Tokyo on 5 June 2014 by Masayoshi Son, founder of SoftBank. and was showcased in SoftBank Mobile phone stores in Japan beginning the next day. Pepper's ability to recognize emotion is based on detection and analysis of facial expressions and voice tones.

What is the Japanese robot strategy? ›

On top of that foundation, the Strategy aims to do the following: 1) Make Japan the world's center of robot innovation by basically reinforcing Japan's ability to create robots; 2) make Japan the world leader in utilizing robots in society; and 3) demonstrate Japan's initiative to the world by leading the new era of ...

What is the Japanese famous bank? ›

MUFG Bank is Japan's largest bank and one of the world's largest, with offices throughout Japan and in 40 other countries.

Does Japan have robot workers? ›

Big picture: Japan is a global leader in using robots to help ease labour shortages as its population rapidly ages. Recent robot labour advancements include relaxing traffic laws to enable food delivery robots and the increased use of elder care robots at nursing homes.

Can a robot read emotions? ›

While AI can be programmed to detect and even mimic human emotions, it does not possess the biological and psychological mechanisms necessary to experience these emotions.

What is the first humanoid robot with emotions? ›

Pepper, the humanoid robot with artificial intelligence, is the world's first personal robot equipped with an emotional engine and a cloud-based artificial intelligence system that can analyze expressions and voice tones. Unlike traditional robots, Pepper can detect human emotions and respond accordingly.

What is an emotional robot? ›

They are capable of processing different kinds of information and have effector systems that enable immediate reactions when in contact with the user. Overall, emotional robots mimic live animals and are accepted by potential users, with potential positive effects on communication, mood, and well-being.

Can AI read human emotions? ›

Emotion recognition allows AI systems to better comprehend the sentiment behind human speech and actions. Today's natural language processing still struggles with sarcasm, irony and tonal nuances. By studying emotional cues, AI can infer moods and feelings to have more natural conversations.

What companies use emotion AI? ›

Companies like Hume AI, Entropik Tech and Affectiva are at the forefront of Emotional AI, using artificial intelligence to understand human emotions by blending psychology with advanced technology.

Can AI guess your emotions? ›

Algorithms for machine learning examine data in an atmosphere that regulates emotions, pick up on its traits, and then identify the data in actual circ*mstances. Because machine learning algorithms are complex, accurate AI emotion analysis depends on human participation and a large amount of structured data.

What is the Japanese AI strategy? ›

Amid the growing global debate over advanced artificial intelligence (AI) systems such as generative AI, the Hiroshima AI Process was launched by the G7 under Japan's presidency in May 2023, with the aim of promoting safe, secure, and trustworthy AI.

What was the first intelligent humanoid robot in Japan? ›

In the mid-20th century, professor Ichiro Kato of Waseda University studied humanoid robots. He initiated the WABOT project in 1967, and in 1972 completed the WABOT-1, the world's first full-scale humanoid intelligent robot. WABOT-1 had two arms, walked on two legs, and saw with two camera eyes.

What is the social robot in Japan? ›

Meet Kiwi and Mango, social robots from Japan. They may look like a cuddly cross between Teletubbies and WALL-E, but what lies beneath is advanced AI technology that enables them to learn, speak, recognize faces and voices, move around and even offer hugs, emulating the warmth of a real pet.

Which bank introduced first banking robot? ›

The correct answer is City Union Bank. It is the country's first banking robot launched by the City Union Bank (CUB).

Which bank has introduced software robotics for power banking operations? ›

Announcing the deployment of 'Software Robotics', Ms. Chanda Kochhar, MD & CEO, ICICI Bank, said, “ICICI Bank has a legacy of pioneering innovations in technology to create propositions that provide increased convenience to customers.

What is the name of the Japanese robotics company? ›

Industrial Robotics startups in Japan. There are 40 Industrial Robotics startups in Japan which include OMRON, Mujin, FANUC, Yaskawa, Kyoto Robotics.

Which is the first private sector bank to use software robotics? ›

Detailed Solution. The correct answer is ICICI Bank. ICICI Bank was one of the first in the country and among a few, globally, to deploy 'Software Robotics' that emulates human actions to automate and perform repetitive, high volume and time-consuming business tasks cutting across multiple applications.

Top Articles
Etsy Payments: How to understand your Monthly Etsy Payments Statement — Made on the Common
25 Quotes that will change how you look at money
Calvert Er Wait Time
Play FETCH GAMES for Free!
Cold Air Intake - High-flow, Roto-mold Tube - TOYOTA TACOMA V6-4.0
Ups Dropoff Location Near Me
1970 Chevrolet Chevelle SS - Skyway Classics
DEA closing 2 offices in China even as the agency struggles to stem flow of fentanyl chemicals
Ventura Craigs List
Crime Scene Photos West Memphis Three
Midway Antique Mall Consignor Access
The Wicked Lady | Rotten Tomatoes
Ohiohealth Esource Employee Login
fltimes.com | Finger Lakes Times
Ssefth1203
Caresha Please Discount Code
อพาร์ทเมนต์ 2 ห้องนอนในเกาะโคเปนเฮเกน
Job Shop Hearthside Schedule
7 Low-Carb Foods That Fill You Up - Keto Tips
Available Training - Acadis® Portal
I Touch and Day Spa II
Video shows two planes collide while taxiing at airport | CNN
Violent Night Showtimes Near Amc Fashion Valley 18
Vipleaguenba
Craigslist West Valley
Axe Throwing Milford Nh
Fort Mccoy Fire Map
Qhc Learning
Where to eat: the 50 best restaurants in Freiburg im Breisgau
Brbl Barber Shop
Thick Ebony Trans
South Bend Weather Underground
Sandals Travel Agent Login
Radical Red Ability Pill
Xpanas Indo
Tamil Movies - Ogomovies
25Cc To Tbsp
Mrstryst
Pitco Foods San Leandro
Iban's staff
Is The Nun Based On a True Story?
Unblocked Games Gun Games
Watch Chainsaw Man English Sub/Dub online Free on HiAnime.to
Citymd West 146Th Urgent Care - Nyc Photos
BCLJ July 19 2019 HTML Shawn Day Andrea Day Butler Pa Divorce
Searsport Maine Tide Chart
York Racecourse | Racecourses.net
Who uses the Fandom Wiki anymore?
San Diego Padres Box Scores
What Does the Death Card Mean in Tarot?
Tanger Outlets Sevierville Directory Map
Noaa Duluth Mn
Latest Posts
Article information

Author: Rob Wisoky

Last Updated:

Views: 6182

Rating: 4.8 / 5 (48 voted)

Reviews: 95% of readers found this page helpful

Author information

Name: Rob Wisoky

Birthday: 1994-09-30

Address: 5789 Michel Vista, West Domenic, OR 80464-9452

Phone: +97313824072371

Job: Education Orchestrator

Hobby: Lockpicking, Crocheting, Baton twirling, Video gaming, Jogging, Whittling, Model building

Introduction: My name is Rob Wisoky, I am a smiling, helpful, encouraging, zealous, energetic, faithful, fantastic person who loves writing and wants to share my knowledge and understanding with you.