How to turn off RTT calling on iPhone or Android (2024)

When communicating with someone who has a hearing disability, you must take extra care to avoid miscommunication. The same goes for if you have a hearing disability and need to consume the words being communicated by someone else. Phone calls can be an extra tricky situation — however, with RTT, those issues become less prominent. Let’s talk about how to turn off RTT calling on iPhone or Android if you don’t need the feature active.

QUICK ANSWER

To turn off RTT calling on Android, go toPhone > ⋮ > Settings > Accessibility. From there, go to TTY or RTT to disable the function.

To turn off RTT calling on iPhone, go to Settings > Accessibility > RTT/Textphone. Toggle Software RTT/Textphone and Hardware RTT/Textphone off to disable Real-Time Text.

JUMP TO KEY SECTIONS

  • What is RTT calling?
  • How to disable RTT calling on Android
  • How to disable RTT calling on iPhone

What is RTT calling?

RTT — or “Real-Time Text” — helps those with hearing problems better communicate over phone calls. Think of the feature as something like closed captions or subtitles, except in real-time. In the USA, incoming RTT calls are automatically enabled. If you wish to make an outgoing RTT call, it’s an accessibility feature that must be enabled.

How to disable RTT calling on Android

Disabling the RTT calling feature makes it so that when you call someone, the RTT function for both of you won’t trigger. If you know the person you’re calling may have a hearing issue, leaving the feature on would probably be best. However, if you don’t want to send or receive RTT calls, here’s where to find the toggle.

  1. Launch thePhone app on your Android device.
  2. Tap the button in the search bar at the top.
  3. SelectSettings.
  4. Within the Settings menu, go toAccessibility.
  5. Here, you will see options likeTTY mode andRTT calls. You can toggle these on or off from here.

How to disable RTT calling on an iPhone

RTT is also available on iPhone. If you’ve enabled RTT but have forgotten how to turn it off, here’s how.

  1. Open Settings.
  2. Go to Accessibility.
  3. In Accessibility, tap RTT/Textphone.
  4. Toggle Software RTT/Textphone and Hardware RTT/Textphone off to disable Real-Time Text.
How to turn off RTT calling on iPhone or Android (2024)

FAQs

Can RTT be disabled? ›

QUICK ANSWER

To turn off RTT calling on Android, go to Phone > ⋮ > Settings > Accessibility. From there, go to TTY or RTT to disable the function. To turn off RTT calling on iPhone, go to Settings > Accessibility > RTT/Textphone. Toggle Software RTT/Textphone and Hardware RTT/Textphone off to disable Real-Time Text.

Why does my iPhone keep going to RTT? ›

iPhone defaults to the RTT protocol whenever it's supported by the carrier.

How do I permanently disable RTT? ›

Turn RTT On / Off
  1. From a Home screen, tap. Phone. (lower-left). If unavailable, swipe up on a Home screen to access all apps, then tap. Phone. .
  2. Navigate: Menu icon. Settings. Accessibility. .
  3. Tap. Real Time Text (RTT) Call. to turn On or Off . If prompted with a 'No Video Calls or Call Merging' message, tap. OK.
Nov 21, 2021

Why is RTT on my Android? ›

RTT is a feature for deaf or hard of hearing users that replaces Text Telephone (TTY) technology.

Why does RTT randomly turn on? ›

RTT may turn on due to certain triggers in your Android device. Hardware issues, like a faulty power button, can lead to unintended activation. Software glitches in the Android system can also cause RTT to turn on without any action from the user.

Does RTT mean someone is listening? ›

Using RTT does not mean someone else is listening. It allows for real-time text exchanges as an alternative to voice calls between two consenting users.

Where is RTT on Android phone? ›

To switch from a voice call to an RTT call on Android (and vice-versa), be sure you've set the RTT button's visibility to either Always visible or Visible during call. While on a call, either tap the RTT button at the bottom of the calling screen or press More to find and press the RTT button.

How do I turn off Verizon RTT? ›

You can turn this feature off if you follow the instructions below.
  1. Open the Phone app.
  2. Tap More, then Settings.
  3. Tap Accessibility.
  4. If you see Real-time text (RTT), turn OFF the switch.
Mar 28, 2022

Why are my calls being transcribed? ›

When transcription is active on a call, a written copy of the audio from the video call is being recorded. If you have your audio on during the call, anything you say will be transcribed. This is an extremely useful tool for keeping a record of what's going on during a video/audio call.

What is RTT calling? ›

RTT, or real-time text, sends text messages immediately as you type them, without requiring you to hit send. For RTT to work, you need a wireless handset like an iPhone or Android phone using IP-based technology on networks that support RTT.

How do I turn off RTT on Samsung s21? ›

Change RTT Visibility
  1. From a Home screen, swipe up from the center of the display to access the apps screen. These instructions only apply to Standard mode and the default Home screen layout.
  2. Settings. Hearing enhancements. .
  3. Real Time Text. .
  4. RTT call button. .
  5. Select the preferred setting: Visible during calls.

Where is RTT in settings? ›

Navigate to Settings > Accessibility > RTT.

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