USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.
Field offices in the U.S. and its territories provide:
- Interviews for all non-asylum cases (for example, getting a Green Card);
- Naturalization ceremonies; and
- Appointments for information and applicant services that supplement what we provide through our website and by phone (for example, case-specific scenarios that require in-person help).
Office Closures
Offices may close because of inclement weather or unexpected events. We encourage all visitors to check the Office Closings page before traveling to make sure we are open.
Payment Information
USCIS accepts payments at USCIS field office locations through Pay.gov for the following forms:
- Form I-131, Application for Travel Document;
- Form I-212, Application for Permission to Reapply for Admission into the U.S. After Deportation or Removal;
- Form I-290B, Notice of Appeal or Motion to the Administrative Appeals Office (AAO);
- Form I-694, Motion of Appeal of Decision Under Sections 245A or 210 of the Immigration and Nationality Act; and
- Form I-765, Application for Employment Authorization
Applicants may make these payments in person at a field office and must schedule an appointment through the USCIS Contact Center before visiting a USCIS field office to process payments for the forms mentioned above. USCIS will only accept payments from a bank account (ACH), debit card or credit card with revolving credit line (and not, for example, prepaid gift cards with bank logos).
As of June 2021, USCIS accepts payments for fees to file an appeal of a DHS officer decision with the Board of Immigration Appeals (BIA) or for Executive Office for Immigration Review (EOIR) immigration court motions through Pay.gov at self-service kiosks located in USCIS field offices. Attorneys or accredited representatives may now pay for BIA and EOIR fees at these kiosks without an appointment. Attorneys and accredited representatives who need to use the kiosk to make a payment to the EOIR or BIA may email payatkiosk@uscis.dhs.gov. They will receive an email response authorizing them to access the kiosk area, specifically, but not other areas of the facility.
Attorneys and accredited representatives may walk in and use the self-service kiosks during a field office’s open hours. Applicants may accompany attorneys or accredited representatives when making a payment. However, applicants may not process BIA or EOIR payments using the self-service kiosks without an attorney or accredited representative present. These kiosks will only accept debit cards and credit cards with revolving credit lines (and not, for example, prepaid gift cards with bank logos).The kiosks do not accept bank account (ACH) payments. Attorneys and representatives cannot use these kiosks to pay non-DHS BIA fees.
Attorneys and accredited representatives should bring the following information with them to make payments for BIA and EOIR fees using the self-service kiosks:
- Applicant A-Number;
- Applicant address;
- Applicant email address; and
- Kiosk permission letter.
To complete payment, attorneys and accredited representatives should follow the prompts shown on the kiosk screens.
Weapons Policy
Federal law prohibits weapons like firearms, knives, pepper spray and ammunition at any USCIS facility. Even if you have a permit for a firearm, you cannot bring it to a USCIS building. Please check your purse, briefcase, or bag and remove and safely store these items before your visit. Violators may be subject to fine and/or imprisonment. Please see Title 41, Code of Federal Regulations, Subpart C for more information.
Recording Policy
Under USCIS policy cell phone, video, and audio recording, as well as traditional and cell phone photography are all prohibited in USCIS field offices, unless specifically allowed during naturalization ceremonies.
Questions About Your Case
You can get basic information about immigration services and ask questions about your case on our tools page without calling or visiting an office.
If you need help with document services (such as passport stamps or advance parole) or have an emergency, see the USCIS Contact Center webpage to make an appointment.
Transfers to Other USCIS Offices
To process applications faster, we may move some of our application work to other field offices. Therefore, you might receive a notice (for example, for an interview or a Request for Evidence) that comes from another field office that has not handled your case before. Please follow the instructions in your USCIS notice. This change does not affect where you will go for your biometric appointment. We will still send you to the closest USCIS application support center. If you have questions about any notice you receive from us, please contact the USCIS Contact Center.
Avoid Immigration Scams
Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many unauthorized practitioners mean well, some of them are out to scam you. This is against the law and may be considered an immigration services scam. If you need legal advice on immigration matters, make sure the person helping you is authorized to give legal advice. Learn more about avoiding scams and how to protect yourself.
Becoming an Accredited Representative
If you are not an attorney and wish to provide the public with immigration services, you must be authorized by the Department of Justice (DOJ)'s Office of Legal Access Programs. When you submit your application package to the DOJ, you must also submit a copy of the package to your local USCIS district office.
Field Office Feedback
There are several ways to provide feedback to USCIS:
- If you are at a USCIS office and feel that you are being mistreated, are unhappy with the service you received, or wish to compliment the staff, you may discuss it with a supervisor or the field office director while you are still at the office. Our leadership takes the feedback we receive seriously.
- Submit fraud, waste, and abuse allegations directly to the Department of Homeland Security’s Office of Inspector General. The contact information is on our Contact Us page and is also posted in the waiting rooms of USCIS field offices.
Field Office Locator
Locate a USCIS field office. Please refer to your interview or appointment notice to confirm the field office address for your visit. USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.
Location
Location Address:
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City, State Zip
As a seasoned expert in immigration processes and USCIS (United States Citizenship and Immigration Services) operations, I bring a wealth of knowledge to shed light on the intricacies of field office visits. My extensive experience is derived from a comprehensive understanding of USCIS policies and procedures, coupled with a keen awareness of the latest updates up until my knowledge cutoff in January 2022.
Let's delve into the key concepts presented in the USCIS article:
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Appointment Requirement:
- USCIS field offices strictly adhere to an appointment-only system. Walk-ins are not permitted.
- Field offices in the U.S. and its territories facilitate various services, including interviews for non-asylum cases, naturalization ceremonies, and in-person assistance for specific scenarios.
-
Office Closures:
- USCIS offices may close due to inclement weather or unexpected events.
- Visitors are encouraged to check the Office Closings page before traveling to ensure the office is open.
-
Payment Information:
- USCIS accepts payments at field offices through Pay.gov for specific forms.
- Accepted payment methods include bank account (ACH), debit card, and credit card with a revolving credit line.
- Payments for certain fees can be made at self-service kiosks in USCIS field offices.
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Self-Service Kiosks for Attorneys and Accredited Representatives:
- Attorneys and accredited representatives can use self-service kiosks to make payments for certain fees without an appointment.
- Debit cards and credit cards with revolving credit lines are accepted at these kiosks.
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Weapons Policy:
- Federal law prohibits the presence of weapons, including firearms, knives, pepper spray, and ammunition, in any USCIS facility.
- Violators may face fines and/or imprisonment.
-
Recording Policy:
- Recording, including cell phone, video, audio recording, and photography, is generally prohibited in USCIS field offices except during naturalization ceremonies.
-
Questions About Your Case:
- Basic information and case-related questions can be addressed on the USCIS tools page without visiting an office.
- For document services or emergencies, appointments can be made through the USCIS Contact Center webpage.
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Transfers to Other USCIS Offices:
- Some application work may be moved to other field offices for faster processing.
- Notices regarding interviews or requests for evidence may come from a different field office, but biometric appointments will still be at the closest USCIS application support center.
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Avoid Immigration Scams:
- USCIS warns against unauthorized practitioners and provides guidance on recognizing immigration services scams.
- It emphasizes the importance of seeking legal advice from authorized individuals.
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Becoming an Accredited Representative:
- Individuals who are not attorneys but wish to provide immigration services must be authorized by the Department of Justice's Office of Legal Access Programs.
-
Field Office Feedback:
- Visitors can provide feedback directly to USCIS leadership if they feel mistreated or want to commend the staff.
- Fraud, waste, and abuse allegations can be submitted to the Department of Homeland Security’s Office of Inspector General.
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Field Office Locator:
- USCIS offers a Field Office Locator to help individuals find the nearest office for their interview or appointment.
In conclusion, this comprehensive overview reflects my in-depth knowledge of USCIS field office operations, policies, and the intricate details surrounding visits and services.
