Cancel your consumer durable loan
You can cancel your loan within seven business days from the disbursem*nt date for the purchase. This is applicable to both Bajaj Mall purchases and offline purchases at our partner store.
However, for purchases made on e-commerce sites, you need to raise the cancellation request with the respective site.
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Raise a loan cancellation request in My Account
- Click on the ‘Sign-in’ button on this page.
- Enter your registered mobile number and submit the OTP to sign-in to our customer portal.
- Verify your details using your date of birth and proceed.
- Select your loan account number.
- Click on ‘Cancel Loan’ within the ‘Quick Actions’ section.
- Select your cancellation reason and submit your request.
Alternatively, you can click on the below link to cancel your loan. You’ll receive a call from our representative on further steps within 48 business hours.